06-28-2006, 10:50 PM
ok, i got my car back. it's all fixed and feels like new and no noises like before. anyways, so i talked to the service manager, and he told me that the part they installed looked exactly the same as the part that broke, so...... i didn't get the "updated" part with the reinforced plate that was suppose to be welded on. i really don't know what to do now, i asked if i can get it replaced and he told me that, when he punches my VIN into the system that what ever part # that shows up, they have to use. so i'm SOL. also, about reporting to transport Canada, he also told me that when he files a report to FOC, it automatically generates a report to TC as well. but i'm still going to file my own report.
so, my car is about to be shipped off to calgary tomorrow and i tried to take some pics of the car and broken parts as well, so hopefully it will come in handy, also i only have 1 pic of the broken LCA when it was still on my car so i hope that will be enough for TC.
The bill came to $645 + rental car (which i thought was covered) $200, so something that was totally NOT my fault, and i had to dish out $845, especially when i bought an extended warranty which i thought would come in handy at a time like this. What good is a warranty when they can't even prove that i caused a problem and all they say is, it's your fault and stick it up my a$$. can i get my money back for the extended warranty? i bought it when i first bought my car and my normal warranty ends in august 2006.
anyways, thanks to everyone here, you've been great help and i feel that this really helps the focus community when each of us stick together when there's a problem. thank you.
so, my car is about to be shipped off to calgary tomorrow and i tried to take some pics of the car and broken parts as well, so hopefully it will come in handy, also i only have 1 pic of the broken LCA when it was still on my car so i hope that will be enough for TC.
The bill came to $645 + rental car (which i thought was covered) $200, so something that was totally NOT my fault, and i had to dish out $845, especially when i bought an extended warranty which i thought would come in handy at a time like this. What good is a warranty when they can't even prove that i caused a problem and all they say is, it's your fault and stick it up my a$$. can i get my money back for the extended warranty? i bought it when i first bought my car and my normal warranty ends in august 2006.
anyways, thanks to everyone here, you've been great help and i feel that this really helps the focus community when each of us stick together when there's a problem. thank you.