[OAC_Sparky]

Quote:Rogers thought it had a five-year deal with Aliant Inc. to string Rogers' cable lines across thousands of utility poles in the Maritimes for an annual fee of $9.60 per pole. But early last year, Rogers was informed that the contract was being cancelled and the rates were going up. Impossible, Rogers thought, since its contract was iron-clad until the spring of 2007 and could potentially be renewed for another five years.

Not to be a hater, but it has been my pleasurable experience to be on a 3-year contract in a Roger's corporate plan, only for them to drop services and/or charge for features that were supposed to be in the package, only a year into the contract.

Me: "Why was I suddenly charged $10 for voicemail? It was part of my corporate plan."

Rogers Rep: "Well Mr. Scott, the Ford Corporate Plan no longer includes free enhanced voicemail, you can either drop the service or pay the $10"

Me: "But I have 2 years left on a 3 year contract! How can you change that?"

Rogers: "It was a decision made by the Corporate accounts people. If you want, we can swith you to a plan that includes Voicemail for $8 a month more than your current contract...." :unsure:


No offense to the Rogers guys here, I know it's not your personal doing, but my sympathy cup is hardly running over. I find it amusingly poetic.