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OAC_Sparky,Aug 9 2006, 12:51 PM Wrote:

Quote:Rogers thought it had a five-year deal with Aliant Inc. to string Rogers' cable lines across thousands of utility poles in the Maritimes for an annual fee of $9.60 per pole. But early last year, Rogers was informed that the contract was being cancelled and the rates were going up. Impossible, Rogers thought, since its contract was iron-clad until the spring of 2007 and could potentially be renewed for another five years.

Not to be a hater, but it has been my pleasurable experience to be on a 3-year contract in a Roger's corporate plan, only for them to drop services and/or charge for features that were supposed to be in the package, only a year into the contract.

Me: "Why was I suddenly charged $10 for voicemail? It was part of my corporate plan."

Rogers Rep: "Well Mr. Scott, the Ford Corporate Plan no longer includes free enhanced voicemail, you can either drop the service or pay the $10"

Me: "But I have 2 years left on a 3 year contract! How can you change that?"

Rogers: "It was a decision made by the Corporate accounts people. If you want, we can swith you to a plan that includes Voicemail for $8 a month more than your current contract...." :unsure:


No offense to the Rogers guys here, I know it's not your personal doing, but my sympathy cup is hardly running over. I find it amusingly poetic.
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Generally speaking, the biggest cause of 'changing price plans' are the idiot dealers that Rogers has working for them. Some of them will try to get their customers stuff that they turn out not to be eligible for...

That, and Ford may've changed their agreement as well.