Hi, Guest
07-10-2007, 12:16 PM
(This post was last modified: 07-10-2007, 12:17 PM by ZTWsquared.)
Before you decide what to do next, or who to speak to ... make sure you're knowledgeable about the builder's obligations ... what is covered, and importantly, what isn't ... you may have to decide if what you're going to ask for is an obligation on their part, or simply something they should do as a matter of goodwill and good customer service.
what TARION warranty does not cover
what TARION warranty does not cover
OAC_Sparky,Jul 9 2007, 10:03 PM Wrote:This should be fixed under your new home warranty.
Call the warranty department of your builder, follow it up with a fax or letter.
It is in the builder's best interest to fix it ASAP to avoid having to pay other damages. If they don't fix it in a timely manner, you can go further with the (IIRC) New Home Warranty company; if a builder gets too many complaints they get their rates jacked.
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2003 Focus ZX5 infra-red Track Rat - R*I*P
2003 ZX5 CD Silver Track Rat - retired, but still in the driveway
New track rat: 2000 ZX3, Atlantic Blue * JRSC with lots more to come
* New Zetec crate motor - NFG - thanks Topspeed *