Hi, Guest
11-14-2007, 12:26 AM
Well, as you may all remember, I had a little problem with Rogers this past summer where they decided to disconnect my homephone and cable without any prior notice.
Well, it's sympatico's turn... They've gone and disconnected my DSL without any notice -- It went down last wednesday, they said to give them 66 hours to look into it or they'd call...
I call yesterday and the CSR is very apologetic that I didn't get a call and that the ticket will need to be referred to the high speed centre.
So I call the high speed centre this morning, and lo-and-behold, I don't have any dry loop DSL connected. Why? I mean, I've had dry loop for over a year now.. so what gives?
Anyways, they will come and reconnect me on Thursday, complete with new circuit number....
I guess every telecom company sucks equally!
tho I'm looking forward to a free month or two of internet for this screw up...
Well, it's sympatico's turn... They've gone and disconnected my DSL without any notice -- It went down last wednesday, they said to give them 66 hours to look into it or they'd call...
I call yesterday and the CSR is very apologetic that I didn't get a call and that the ticket will need to be referred to the high speed centre.
So I call the high speed centre this morning, and lo-and-behold, I don't have any dry loop DSL connected. Why? I mean, I've had dry loop for over a year now.. so what gives?
Anyways, they will come and reconnect me on Thursday, complete with new circuit number....
I guess every telecom company sucks equally!
tho I'm looking forward to a free month or two of internet for this screw up...
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