Hi, Guest
01-08-2005, 02:27 AM
Took my 2002 ZTS in to Universal Ford in Calgary for a No. 5 service and to have
passenger side trim piece fixed (the adjustable seatbelt slider came loose; covered under warranty). When I got it back I couldn't figure out why my seatbelt wouldn't retract. Checked the passenger (supposedly fixed) side and found the same problem. Neither side would adjust. Turns out that they first "fixed" the wrong side, then forgot to reassemble either side correctly. Fixed it myself in -20 * weather with no tools in about 20 minutes ( took ab. 10 min. to figure out how the setup worked). And to top it all off, some greasy tech put his hand prints on the headliner. Last time for this dealer to do any service work on my car; will find a new service dep't to work with.
passenger side trim piece fixed (the adjustable seatbelt slider came loose; covered under warranty). When I got it back I couldn't figure out why my seatbelt wouldn't retract. Checked the passenger (supposedly fixed) side and found the same problem. Neither side would adjust. Turns out that they first "fixed" the wrong side, then forgot to reassemble either side correctly. Fixed it myself in -20 * weather with no tools in about 20 minutes ( took ab. 10 min. to figure out how the setup worked). And to top it all off, some greasy tech put his hand prints on the headliner. Last time for this dealer to do any service work on my car; will find a new service dep't to work with.