[focusracer]

As NOS said, why should you have to call back, then call back again, agian and again until you get a good CSR. That's BS. Why should I, the customer who just spent a wad of cash have to lick the CSR's balls to get something rectified within a day of buying said product?

As a parts guy/tech support for HD Equipment parts, I have to be decent to the customers calling or walking in. Sometimes it's really difficult, believe me but I don't have a choice, these people pay my company for their products who in turn pay me to do my job so, yeah. If you don't like customer service, don't be a CSR.