[darkpuppet]

who's your internet provider at home (location 1)?

unfortunately, some internet providers don't like you making outgoing connections on services you didn't buy from them... so they do a little trick where they renew your IP address on you... which effectively breaks some connections that are trying to get back to you.

I've noticed this with **** through my Bell DSL... and I've had to go through some of the software configuration to re-establish the connection when the IP changes.

So what I'd do, is simply get your exterior facing IP address before the call, then after it drops and see if they differ. If so, you'll need to find some configuration around it, otherwise, you may need to get tech support from your provider to sort it out.

And if they're like Rogers, they'll ask you to upgrade to a VPN-compliant business package (though, most VPNs can work around it).