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FocusCanada Forums Canadian Focus Community Off Topic I Refuse To Pay The "Egg Management Fee"

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I Refuse To Pay The "Egg Management Fee"
ZTWsquared Offline
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Posts: 5,027
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Joined: May 2003
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#1
01-11-2011, 02:21 PM
For the past 3 years my home alarm has been monitored by The Monitoring Center (you've heard the radio spots - 24-7-4-9.99) ... frankly because I like the price point - 10 bucks a month.

I just got a call asking for my new credit card info because they wanted to renew me ... no problem - that is I thought no problem. I don't know why but I asked what the charge would be for (easy math right - 12 x 10 = 120 + HST) ... but wait the number they gave me was 175 - WTF?

So here's the deal ... yes they are advertising 9.99 a month (everywhere - website, radio, TV etc, etc) - but that's only for new customers. Existing customers must renew at 12.99 a month (+30%) ... here's how their customer rep explained it.

"Our customers understand fully that we need to keep customer volumes high and new customers coming in the door in order to guarantee our low volume discounting. We make no apologies for delivering high quality monitoring at an affordable price."

So I'm shopping around - anyone on here use a web-based or VOIP friendly alarm monitoring company?
2008 Fusion SEL MTX - DD1 * 2009 Fusion SEL - DD2 * 2007 Focus ZXW - R*I*P * 2004 Focus ZTW CD Silver - sold * 2004 Focus ZTW Black - sold * 2003 Focus ZTW Black - sold * 2001 Focus ZTW Gold - sold * 2000 Focus SE Wagon (ZTW option) - Black - sold * 2000 Focus SE Wagon (ZTW option) - Gold R*I*P

2003 Focus ZX5 infra-red Track Rat - R*I*P
2003 ZX5 CD Silver Track Rat - retired, but still in the driveway

New track rat: 2000 ZX3, Atlantic Blue * JRSC with lots more to come

* New Zetec crate motor - NFG - thanks Topspeed *
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I Refuse To Pay The "Egg Management Fee" - ZTWsquared - 01-11-2011, 02:21 PM

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