[darkpuppet]

So I'm about to schedule my 7th trip back to the dealership to see if they can fix the convertible top.

Trip 1: they didn't re-tint the rear window
Trip 2: discovered new ripples
Trip 3: Told to leave the car in the sun for a few days to remove ripples
Trip 4: Have ripples removed, broken trim piece replaced, scratch buffed down (but not out)
Trip 5: Return for missing trim piece
Trip 6: Return for same missing trim piece

Still outstanding:
- ripple on left side of top
- weather stripping showing all over the place
- top frame rails showing in some places from exterior
- top doesn't go down
- water leaks
- rear quarter windows won't operate when top is down

So, the question I have is, who else at the dealership would be able to help me out here? The body shop manager doesn't seem to really care (some fun stories about that), and the service staff would rather be patronizing than helpful.

So who do I go to next? I'm pretty pissed that my car was better off with the cut top...