05-10-2005, 05:25 AM
I just got my ZX3 back for the dealer to do the pump recall. I had a full tank. I dropped it off, went to work. I get a call
Ford - we may have problems installing the pump we told you to not have over 1/2 tank
Me - No one told me anything
Ford - I'm sure someone did, if we go ahead you may lose some fuel
Me - again, no one said anything to me, it needs to be done, it's undrivable, engine dies turning corners.
I pick it up, drive away and look at the gauge, there's 3/8 of a tank missing.
I've call other Ford dealers and have yet to receive an answer for what they would do. I also called customer service for Ford of Canada, nobody is of any help. I should have known, I get screwed eveytime I go to Concept, but I only go for warrenty or recalls. So I called to complain to FoMoCo, all they could tell me is "i'll file a complaint". I can't be informed of action being taken or notice that the complaint went out, or anything. 3/8 of a tank is a little excessive. They could have drained the tank first.
Now I have nowhere to complain to, nobody cares!
Even with Aplan prices this is the last ford I'll buy. I like the ZX3 but, I'm stuck with it. It depreciates as fast as I can pay for it, and I would get nothing if I traded it in.
DRyanC
Ford - we may have problems installing the pump we told you to not have over 1/2 tank
Me - No one told me anything
Ford - I'm sure someone did, if we go ahead you may lose some fuel
Me - again, no one said anything to me, it needs to be done, it's undrivable, engine dies turning corners.
I pick it up, drive away and look at the gauge, there's 3/8 of a tank missing.
I've call other Ford dealers and have yet to receive an answer for what they would do. I also called customer service for Ford of Canada, nobody is of any help. I should have known, I get screwed eveytime I go to Concept, but I only go for warrenty or recalls. So I called to complain to FoMoCo, all they could tell me is "i'll file a complaint". I can't be informed of action being taken or notice that the complaint went out, or anything. 3/8 of a tank is a little excessive. They could have drained the tank first.
Now I have nowhere to complain to, nobody cares!
Even with Aplan prices this is the last ford I'll buy. I like the ZX3 but, I'm stuck with it. It depreciates as fast as I can pay for it, and I would get nothing if I traded it in.
DRyanC
2000 Black ZX3 (sold)
2007 Liquid Grey ZX5 ses (sold)
2007 CD Silver ZXW ses
2013 F150 crew xlt 4x4 blue flame
2007 Liquid Grey ZX5 ses (sold)
2007 CD Silver ZXW ses
2013 F150 crew xlt 4x4 blue flame