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A Good Dealer Story To Counter The Bad
#2
NOS2Go4Me,Jun 29 2005, 09:18 AM Wrote:I dropped off the sedan today for service, knowing full well this wasn't going to be cheap.

I've since had them do a #3 service (fairly extensive, massive inspection of the entire car and all major systems, includes an oil change), replace the rotors with Ford OEM rotors (which I hope to hell are better than the ones that came with the car), fuel filter (Ford recommends every 25K, I'm at 27), and two steering stabilizer linkages.

Taxes in and labour in, 700.72.

Now, before you all flip out and tell me I'm getting gouged, consider the costs:

$310, labour in for two new OEM (not the cheapo) rotors

New fuel filter, plus labour - not sure, can't be that bad

2 new steering stabilizer linkages, not sure, plus labour

#3 service including oil change - $82, incl. labour

Now add 15% for taxes.

I think I did alright.

Now, here's the weird part. They also wanted to replace the spark plugs because my service history showed I had a very intermittent (like once every 3-5K) "hiccup" in my ignition or ECU. I haven't had it since I reset the ECU for my K+N cone months ago, and the car runs better still with the new wires.

Somehow, if I had allowed them to do the spark plugs, my bill after taxes would have been $882.00 :blink: :huh:

So, I give Kari at Stockfish full credit for being honest with me as always and doing what the customer wants as opposed to what the service techs want.
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Why does your car need so much work?

As for the plugs.... Not sure if you were reading my thread on my woes with the wife's car, but they wanted 200 bux at Toyota to replace plugs and wires. :blink:

I guess the mark up on these is crazy.
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A Good Dealer Story To Counter The Bad - ANTHONYD - 06-29-2005, 11:24 PM

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