[GapBoyPCS]

Stock stereo decks are very expensive. That's why when they break and you're out of warranty it's more economical to go aftermarket. If something is wrong with a stock deck, it's sent out to the manufacturer of the deck and NOT to Ford.

The only reason why I see them asking if you replaced the stock deck is if there was something in there before and they think you did something while removing it. I know people who have pulled out their aftermarket stuff before a dealership repair, so they cover their tracks. However, if a mod went wrong and they try and cover up by going back to stock, dealerships have a right to refuse warranty work because the owner screwed it up.

If you noticed the stain right then and there, you should have said something.

Like I always tell people who don't like the service they receive, whether it's from a dealership or store, there's only so much ranting online will do. Time to call and write into the company, head office, and such.