[oldeguy]

So, what's the difference between a Recall, a Field Service Advisory and a Technical Service Bulletin. According to another site, which uses ETIS, my 2012 has a FSA, 12B37.

[02_svt_guy]

TSB or Tech Service Bullitin is only if the problem is occuring or intermittent. It is almost like a forum if u must... of technicians who have issues that they got solved by Ford's Technician hotline and are documented so that techs elsewhere have an idea to troubleshoot.


Recall is a mandatory action. It may be as stupid as inspecting valve stems for leaks to replacing whole components.

I have no idea what a Field Service Advisory is.

[OAC_Sparky]

An FSA IS a recall. It's Fordspeak. "Recall" is a dirty word in the industry.

A TSB is a technical document for technicians to aid in either diagnosing or repairing a problem. NOT mandatory AND is only performed IF you are having the actual issue described IN the TSB.

ie. I have a "tick" coming from my AC belt in my Mustang. There is a TSB for it, calls for a newly designed belt tensioner, pulley and belt. Just because your car fits within that build period does not mean that you automatically get the new belt/tensioner/pulley; you have to have "the tick".

[buzz2.0]

i work at a ford dealership....what they said is true^^^^......
field service action sounds much better then RECALL!!!....we dont like using the "R" word.....freaks people out....

[NOS2Go4Me]

I'd get the Ford STs (service technician) to do an inspection for the FSA on the QT before your VIP (wife) has an incident and you all end up on KP.

[02_svt_guy]

(05-12-2012, 02:56 AM)NOS2Go4Me Wrote: I'd get the Ford STs (service technician) to do an inspection for the FSA on the QT before your VIP (wife) has an incident and you all end up on KP.

I C what you did there and i approve!