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Rogers Does It Again
reldridge Offline
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#29
08-09-2007, 02:41 AM
Next time you call to rip someone a new a-hole, check with them what escalation level you're at. I deal with Rogers on the corporate side (T1, Business DSL, E100, E10, etc.) and have found that they have 5 levels of escalation. Not sure if it's the same for residential customers, but the higher the escalation, the more experienced the techs are that look at it, and the more management visability.

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Messages In This Thread
Rogers Does It Again - darkpuppet - 07-31-2007, 10:38 AM
Rogers Does It Again - torradan - 07-31-2007, 10:53 AM
Rogers Does It Again - NOS2Go4Me - 07-31-2007, 12:21 PM
Rogers Does It Again - paolo - 07-31-2007, 01:21 PM
Rogers Does It Again - zx5power - 07-31-2007, 08:07 PM
Rogers Does It Again - oldeguy - 07-31-2007, 09:11 PM
Rogers Does It Again - bluetoy - 07-31-2007, 10:41 PM
Rogers Does It Again - Flofocus - 07-31-2007, 11:15 PM
Rogers Does It Again - meford4u - 07-31-2007, 11:29 PM
Rogers Does It Again - darkpuppet - 08-02-2007, 07:08 AM
Rogers Does It Again - Flofocus - 08-02-2007, 07:12 AM
Rogers Does It Again - NOS2Go4Me - 08-02-2007, 11:52 AM
Rogers Does It Again - Frost__2001 - 08-02-2007, 08:52 PM
Rogers Does It Again - NOS2Go4Me - 08-02-2007, 10:28 PM
Rogers Does It Again - paolo - 08-02-2007, 10:40 PM
Rogers Does It Again - darkpuppet - 08-03-2007, 03:40 AM
Rogers Does It Again - Frost__2001 - 08-03-2007, 05:24 AM
Rogers Does It Again - darkpuppet - 08-03-2007, 05:37 AM
Rogers Does It Again - NOS2Go4Me - 08-03-2007, 07:13 AM
Rogers Does It Again - D-Dub - 08-03-2007, 02:45 PM
Rogers Does It Again - oldeguy - 08-03-2007, 09:32 PM
Rogers Does It Again - NOS2Go4Me - 08-03-2007, 10:06 PM
Rogers Does It Again - Flofocus - 08-03-2007, 11:44 PM
Rogers Does It Again - paolo - 08-04-2007, 07:29 AM
Rogers Does It Again - zx5power - 08-04-2007, 10:09 PM
Rogers Does It Again - NOS2Go4Me - 08-04-2007, 10:58 PM
Rogers Does It Again - Flofocus - 08-08-2007, 10:38 PM
Rogers Does It Again - darkpuppet - 08-08-2007, 11:29 PM
Rogers Does It Again - reldridge - 08-09-2007, 02:41 AM
Rogers Does It Again - paolo - 08-09-2007, 08:32 AM
Rogers Does It Again - darkpuppet - 08-09-2007, 08:39 AM
Rogers Does It Again - D-Dub - 08-09-2007, 09:20 AM
Rogers Does It Again - NOS2Go4Me - 08-09-2007, 10:41 PM
Rogers Does It Again - darkpuppet - 10-27-2007, 01:14 AM
Rogers Does It Again - NefCanuck - 10-27-2007, 06:15 AM
Rogers Does It Again - darkpuppet - 10-27-2007, 06:29 AM
Rogers Does It Again - NefCanuck - 10-27-2007, 01:59 PM
Rogers Does It Again - K_OS - 10-28-2007, 08:48 AM

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