[hemi]

Man. This is seriously messed up. I've been fortunate not to have to have anything done to my car other than oil changes. I can't believe they are treating you like that just because your car has a big muffler and some decals on the door. Surely the guys who work there aren't all middle aged farts who think that every car with stickers or wheels is a "street racer." There's gotta be young guys that know the score.

I have a good feeling tho. I think they'll be getting a bit of pressure from your dad and maybe even head office. Maybe not but i know that since i work at a call center, every call you make is logged in some way. That information gets on reports and such and isn't just scoffed off. Companies love to know what they are messing up on so they can give that ever-ellusive PERFECT customer service. Just sit tight, don't take it to the papers until it's completely hopeless. S2's idea about Gormly is a good idea but again... this should be your last ditch effort... Plan "Z" if you will. But stick to it. Nothing's hopeless if you fight the good fight.

Good luck guys.