[GapBoyPCS]

Flofocus,Jun 9 2004, 01:34 PM Wrote:

NOS2Go4Me,Jun 9 2004, 01:27 PM Wrote:If he gets the dealer to rip it out, snaps a digipic of it, and emails it to Ford HQ... I'd think he'd get the part if it is indeed the defective fuel pump.

That just may work

BUT

He shouldnt be going through this at all if its a pump of the old design.

As an early 2002, *knock on wood* I haven't had this issue. However, I do know of 2002 owners who have had their fuel pumps fail even when theirs were built near the end of the 2002 cycle <_<

Bumper-to-bumper ends at 60,000 km. There's "goodwill"; however, that runs out at 80,000 km, and a goodwill repair needs to authorized. However, if the guy didn't do the "recommended" maintenance, he will be kicked severely in the arse.

Car companies are cracking down on "suggested maintenance". Friends at management levels of import manufacturers have told me that there's an increasing mentality of if customers don't strictly adhere to recommended service, they can/will be denied even warranty items.

Ford should be able to pinpoint whether the part is a 2001 or 2002 part. All manufacturers have complex JIT systems. You wonder why there are bar codes all across parts of cars? Well, it's to track them! I'll assume Ford is doing a blanket denial only until they figure out what is really the problem. As for Dearborn knowing what's going on...ha! I know I gave their engineers hell when they couldn't even figure out my car in July 2002.

Most likely, Ford will cover it in the end. Like the DPFE (as some 2002 owners have received letters), it may take some time before Ford sees them bringing it as an Extended Warranty program.